Web service prototyping & UX design
From wireframe to working prototype
Offerrewardgrid works with product teams, founders, and agencies on design problems that have real consequences — unclear user flows, untested assumptions, and interfaces that confuse rather than guide.
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What we do
Service areas
Information architecture
Structuring content so that users can find what they need without guesswork. We map user goals against business logic to produce clear navigation and page hierarchies before any visual design begins.
Wireframing and low-fidelity prototyping
Fast, intentional sketching — digital or hand-drawn — that externalises ideas before committing to pixels. Low-fidelity work surfaces structural issues early, when changes cost almost nothing.
Interactive high-fidelity prototypes
Clickable prototypes that behave like the finished product — built in Figma or similar tools — used for stakeholder reviews, usability sessions, and developer handoff. The format reduces ambiguity at every stage of build.
Usability testing coordination
Recruiting participants, writing test scripts, and running moderated or unmoderated sessions to gather actual user behaviour data — not assumptions.
Design system documentation
Component libraries, usage guidelines, and spacing tokens that keep design consistent as the product grows. Delivered in a format your developers can reference without a designer in the room.
Step 1
Discovery
Step 2
Architecture
Step 3
Prototype
Step 4
Test & iterate
Step 5
Handoff
How consultations work
What a session actually involves
Consultations run remotely over video call, typically 60–90 minutes, with a shared screen and live document. You come with a design problem; we work through it together in real time.
Clients receive a written summary and annotated files within 48 hours. There is no upsell or automatic follow-on — each engagement is scoped separately.
Wren Okafor
Senior UX consultant
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Pre-session brief
Before the call you fill out a short intake form describing the product, the specific screen or flow you want to address, and what you have tried already. This replaces the first twenty minutes of context-setting most video calls waste.
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Structured critique and co-design
Working through the problem live — annotating, sketching alternatives, questioning assumptions. Not a lecture: more like a working session with a second pair of eyes that has no attachment to the existing design.
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Documented recommendations
A written summary with specific changes suggested, rationale for each, and priority order. Where possible, rough sketches or annotated screenshots are included — something you can hand directly to a designer or developer.
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Follow-up review window
A 14-day window for short written questions about the recommendations — so nothing gets lost in translation when it reaches the people building the product.